Verizon Wireless, the country's largest cellphone company, is facing another swarm of angry customers after announcing today it will start charging $2 for credit card payments.
The company said this 'convenience fee' will be introduced January 15 and will be applied one-time payments subscribers make over the phone or online with plastic.
The fee won't apply to electronic check payments or to automatic credit card payments set up through Verizon's AutoPay system.
Paying by credit card in a Verizon store will also be free, as will mailing a check.
Each credit-card payment comes with fees that the companies can avoid by getting electronic checks instead. Automatic payments mean less trouble for companies in going after late payments.
A statement on the Verizon Wireless website posted today reads in part: 'The fee will help allow us to continue to support these single bill payment options in these channels and is designed to address costs incurred by us for only those customers who choose to make single bill payments in alternate payment channels (online,The Transaction Group offers the best high risk merchant account services, mobile, telephone).'
Verizon Wireless serves 91million phones and other devices on accounts that pay the company directly, and more who pay indirectly through other companies.Dimensional Mailing magic cube for Promotional Advertising,
AT&T Inc offers a $10 gift card for those who set up AutoPay. Sprint Nextel Corp charges subscribers who have caps on the fees they can rack up each month. Those people are charged $5 monthly unless they set up automatic payments.
It's not uncommon for utilities, universities and even state tax departments to charge convenience fees for online payments.
The episode follows reports of a problem with the Verizon's high-speed network on Wednesday. The biggest U.S. mobile service provider said on Thursday that it had resolved that issue overnight.An Air purifier is a device which removes contaminants from the air.
It did not give any details about the service problem but said phone call and text message services were not disrupted for high-speed fourth generation (4G) customers and that its older third generation (3G) service was operating normally.
But some customers complained that they were having 3G service problems, while others said their 4G service was being restored on Thursday morning. One person complained about the lack of a public announcement.
'At least acknowledge there is a problem, do you really expect your paying customers to not notice??' the person wrote on Verizon's online message board.Wholesaler of different types of Ceramic tile for your kitchen,
Earlier this month the company, which has long boasted that its service is 'most reliable,' faced two data service problems. On December 8 some Verizon customers were unable to access the Internet on their wireless devices for about 24 hours. The company had to fix another problem on December 21.
Verizon Communications Inc, the landline phone company that owns most of Verizon Wireless, also tried last year to introduce a $3.50 fee for people who paid their bill for FiOS TV or Internet service month-to-month by credit card. It backed off after complaints.This page contains information about molds,
Verizon Wireless is a venture of Verizon Communications and Vodafone Group Plc.
The company said this 'convenience fee' will be introduced January 15 and will be applied one-time payments subscribers make over the phone or online with plastic.
The fee won't apply to electronic check payments or to automatic credit card payments set up through Verizon's AutoPay system.
Paying by credit card in a Verizon store will also be free, as will mailing a check.
Each credit-card payment comes with fees that the companies can avoid by getting electronic checks instead. Automatic payments mean less trouble for companies in going after late payments.
A statement on the Verizon Wireless website posted today reads in part: 'The fee will help allow us to continue to support these single bill payment options in these channels and is designed to address costs incurred by us for only those customers who choose to make single bill payments in alternate payment channels (online,The Transaction Group offers the best high risk merchant account services, mobile, telephone).'
Verizon Wireless serves 91million phones and other devices on accounts that pay the company directly, and more who pay indirectly through other companies.Dimensional Mailing magic cube for Promotional Advertising,
AT&T Inc offers a $10 gift card for those who set up AutoPay. Sprint Nextel Corp charges subscribers who have caps on the fees they can rack up each month. Those people are charged $5 monthly unless they set up automatic payments.
It's not uncommon for utilities, universities and even state tax departments to charge convenience fees for online payments.
The episode follows reports of a problem with the Verizon's high-speed network on Wednesday. The biggest U.S. mobile service provider said on Thursday that it had resolved that issue overnight.An Air purifier is a device which removes contaminants from the air.
It did not give any details about the service problem but said phone call and text message services were not disrupted for high-speed fourth generation (4G) customers and that its older third generation (3G) service was operating normally.
But some customers complained that they were having 3G service problems, while others said their 4G service was being restored on Thursday morning. One person complained about the lack of a public announcement.
'At least acknowledge there is a problem, do you really expect your paying customers to not notice??' the person wrote on Verizon's online message board.Wholesaler of different types of Ceramic tile for your kitchen,
Earlier this month the company, which has long boasted that its service is 'most reliable,' faced two data service problems. On December 8 some Verizon customers were unable to access the Internet on their wireless devices for about 24 hours. The company had to fix another problem on December 21.
Verizon Communications Inc, the landline phone company that owns most of Verizon Wireless, also tried last year to introduce a $3.50 fee for people who paid their bill for FiOS TV or Internet service month-to-month by credit card. It backed off after complaints.This page contains information about molds,
Verizon Wireless is a venture of Verizon Communications and Vodafone Group Plc.
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