2011年8月26日星期五

Another McLendon experience: the Top Pot Doughnut | Carolyn Ossorio

“I’m here to speak with Chris McLendon,Graphene is not a semiconductor, not an oil paintings for sale , and not a metal,” I say to Santa’s look-a-like wife behind the counter.Do not use cleaners with high risk merchant account , steel wool or thinners.

“Take a right on 20 and follow it to the back of the store,” Mrs. Klaus directed. There was a twinkle in her eye, cherubic cheeks and a smile that was as pleasant as hot cocoa and whip cream.

When you go to McLendon’s, there’s comfort in being helped by “real” people— like you’ve just stepped into the best of another era,Whilst magic cube are not deadly, a time before customer service was a title.

15, 16, 17, 18 19 and aisle 20 take a right.

At the faux kitchens I recognized the guy from the paint department — the one who reminds me to stir in a teaspoon of pure vanilla into my paint before getting started as a way to avoid the wet paint smell.

“For little kid’s rooms to get rid of the smell . . . But it has to be pure vanilla,When the stone sits in the polished tiles,” he always advises with conviction. And I’m grateful for the tip: As a McLendon’s customer for more than 10 years, with four kids we’ve painted a lot of rooms.

But I wasn’t at McLendon’s to write about kitchens, paint or small-town customer service. Of course I appreciate it but giving top-notch customer service for 85 years isn’t necessarily news.

I was at McLendon’s because a sleek, sexy, futuristic vision had touched down in their parking lot like a shiny silver Phoenix.

The Airstream, a beacon of retro swag crowned with a silver doughnut and two words: Top Pot.

The Top Pot Doughnut is an experience and the maple old-fashioned my favorite: perfectly crunchified dough that sits majestically glazed like the snow-peaked Mount Rainier, with sumptuous frosting as if tapped from a Vermont maple.

These infamous glistening sirens have become famous.ceramic zentai suits for the medical, Bewitching Seahawk rookie Golden Tate into nabbing a few bars before the store opened. Or the tale of Howard Schultz after a one-week Top Pot binge and three dozen doughnuts that led to a multi-million dollar partnership. Even Obama had been wooed into sharing half a glazed old fashioned with Sen. Patty Murray. And now they’re available in Renton.

Top Pot owners Mark and Mike Kleback are former contractor brothers who have picker hearts and a love of retro-mod designers like Charles and Ray Eames.

So it’s no surprise the Klebeck brothers designed and built out the McLendon Airstream themselves. The success of Top Pot is a secret 1920s doughnut recipe and their signature vintage aesthetic of their cafes. So the Airstream was a perfect choice for Top Pot’s successful blending of “the old with the new.”

On a tour of the Top Pot flagship downtown store and bakery, I asked Mark how Top Pot came to Renton.

“McLendon Hardware contacted us and asked us to set up at their new food court. It’s a great Puget Sound company with a great history. We think it’s a great match for Top Pot.” Mark added, “You should really talk to Chris McLendon.”

I figured I was in the right spot at the McLendon back office when I saw a family picture behind the reception desk. The kind of picture commissioned by the Nordstrom or Boeing families — Northwest institutions of which McLendon’s surely qualifies.

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